
About Influx
Influx is a fully-managed customer support operations platform that enables businesses to launch dedicated support teams in as little as one week. The company provides on-demand customer service solutions including dedicated teams, enterprise teams, support-as-a-service, call centers, and AI-powered customer experience management. Trusted by over 750 global brands since 2013, Influx specializes in delivering multilingual, 24/7 support with a focus on achieving high customer satisfaction scores (94%+ CSAT) across industries including eCommerce, fashion, SaaS, fintech, and healthcare.
Influx operates as a fully remote, globally distributed organization with over 1,000 employees across 15+ countries and 123+ cities. The company emphasizes a culture of collaboration, honesty, and continuous learning, offering professional autonomy, career development opportunities, technology allowances, and employee benefits designed for real life. Its follow-the-sun operational model ensures round-the-clock support without employee burnout, making it an attractive workplace for remote professionals seeking growth and flexibility.
For APAC job seekers, Influx represents a significant opportunity to work for a global, established company with a strong presence across multiple regions. The company's distributed team structure and commitment to hiring empathetic, motivated professionals across 15+ countries makes it particularly accessible to candidates in Southeast Asia, India, and East Asia seeking international remote employment with a stable, growth-oriented organization.
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Industry
SaaS
Company Size
1,000+ employees
Remote Policy
Fully Remote
Founded
2013
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