Customer Service Representative

About the Company

Influx provides consistent, high quality customer service in a simple month to month format. Brands and tech companies work with us to make their support teams fast and flexible, while maintaining standards. We call this support ops on demand.

Duties

You'll be tasked with answering customer questions. You'll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.

Responsibilities

• Diagnose and solve the customers' problems
• Communicate effectively via email and chat with our customers
• Coordinate effectively with peers and your manager
• Contribute to a high-performance and friendly workplace culture

Requirements

All levels of experience welcome!

What We're Looking For

• Excellent written and verbal English communication skills
• Strong problem-solving skills
• Team player

Benefits

• The flexibility of working from home without having to go to the office
• Work with clients in the USA, EU and elsewhere
• Extensive opportunities to learn from, and work with, high-performing colleagues
• Career opportunities! We're a fast growing startup with roles and positions to grow into